Information and terms and conditions of booking BinterCanarias flights

HOME

BUYING

IDENTIFICATION

Ownership of the portal
Information on the ticket booking and sales service
General conditions for using the web site
Object of the web site
User rights and liabilities
Rights and liabilities of BINTER CANARIAS
Exemption and limitation of liability
Use and custody of access codes
Intellectual and industrial property
The BINTER CANARIAS privacy policy
Request for information
Duration
Applicable Legislation

Ownership of the portal

BINTER CANARIAS S.A., hereinafter BINTER CANARIAS, with registered offices at the Airport of Gran Canaria, Telde, and with tax registration number(CIF) A-38666897, and entered in the Las Palmas' Business Register on folio 214, tome 1671, section 8, sheet GC31164, is the owner of the portal http://ww.bintercanarias.es as stated in the note in the margin of entry number 42, on folio 121 of tome 939 General, sheet GC 4948.

Information on the ticket booking and sales service

Notwithstanding the above, it is hereby stated that the air transport ticket booking and sales service of Binter Canarias, S.A. which can be accessed through this website is provided by the commercial body Operaciones Turísticas Canarias Viaja S.A (OTCV), the address of which is C.C. Bulevar Local 2ª planta local 56-57, Pasaje Puerto Escondido s/n, 38003 Santa Cruz de Tenerife and with Tax Identification Code A38876454, listed in the Commercial Register of Santa de Cruz de Tenerife, Volume 2880, Folio 139, Section 8, Page TF-40611 Entry 1.

OTCV is a travel agency with Wholesale/Retail Group licence registration number IC 94, granted and supervised by the General Directorate of the Government of the Canary Islands competent in the area of tourism-related affairs.

The personal data required for the provision of this service belongs to the databases of “registered users” of Binter Canarias S.A which OTCV accesses for the sole purpose of providing said services, and the rights to access, cancel or amend must therefore be exercised before BINTER CANARIAS S.A as indicated in this legal notice.

Notwithstanding the above, in order to provide the service correctly, your personal data needs to be entered into the databases of OTCV (as the body responsible for the processing) for the sole purpose of issuing the relevant invoices and for accounting purposes. This data shall not be processed for purposes other than those described. At any time you may exercise your rights to access, cancel or amend this data by communicating your request in writing, together with a photocopy of your National Identity Document or other legally valid proof of the user’s identity, to the following address:

OPERACIONES TURÍSTICAS CANARIAS VIAJA, S.A.
C.C. Bulevar Local 2ª planta local 56-57, Pasaje Puerto Escondido s/n,
38003 Santa Cruz de Tenerife or by fax to 922 248620

OTCV undertakes to adopt the security measures established by article 9 of Organic Law 15/1999, on the Protection of Personal Data and Royal Decree 994/1999 approving the Regulations on security measures for computerised files containing personal data.

These measures shall be of a suitable nature in order to guarantee the security of the personal data and to prevent it from being altered, lost, processed or accessed by unauthorised persons, taking into account the status of the technology, the nature of the data stored and the risks to which it is exposed, whether caused by human action or by the physical or natural environment.

OTCV shall not store personal data on files which do not fulfil the conditions established by law with regard to its integrity and security, in processing centres, premises, systems and programmes.

General conditions for using the web site

The terms and conditions indicated below regulate access to, and use of, the web site http://ww.bintercanarias.es (hereinafter the site or web site), property of BINTER CANARIAS, S.A. with registered offices at the Airport of Gran Canaria, Telde.

The expression “site" or "web site” encompasses, but is not restricted to, texts, graphs, images, videos, sounds, drawings, photographs, etc. included therein and, in general, all and any creations expressed by any tangible or intangible medium or support presently known, or which may be invented in the future, regardless of whether or not they are susceptible to intellectual property according to the Amended Text of the Intellectual Property Act, or any other law or regulation that may supersede this in the future.

Access to the site implies that the Internet user (hereinafter the user) acquires a series of rights and liabilities, in order to guarantee the appropriate enjoyment of the services and contents found therein and which BINTER CANARIAS makes available to users free of charge.

The user is aware that access to, and use of, the services and contents of the site is undertaken at his/her sole and exclusive responsibility.

A person becomes a user by accessing the web site. The user shall use the services and contents thereof exclusively for private purposes and/or as a client of BINTER CANARIAS, excluding any form of later use of said services and contents for profit making or to gain any direct or indirect benefit.

A BINTER CANARIAS client is understood to be a natural person or legal entity that has acquired, acquires or will acquire any of the products offered by BINTER CANARIAS, or who has used, uses or will use the services provided by this airline company.

BINTER CANARIAS informs users of the following General Conditions, which are explicitly and fully accepted by them merely by accessing the site, viewing the contents or using the services contained therein, or in any successive versions that may be included there, and which the users must access each time they intend to use the web site at least periodically.

BINTER CANARIAS may establish Particular Conditions for the use of certain contents and services, which will be known and accepted by the user before they are used. These particular conditions may replace, wholly or partially, complete and/or modify the contents of these General Conditions. It is understood that the user fully accepts the Particular Conditions by the mere fact of accessing or using the contents or services regulated by said Particular Conditions. In the case of a contradiction between the terms and conditions expressed in the General Conditions and the Particular Conditions, the latter will always prevail for incompatible terms and only for those services and/or contents that are subject to that specific regulation.

Should the user decide not to accept these General Conditions, the Particular Conditions that may be applicable or whatever new conditions may, in the future, replace the current ones, the user should abstain from accessing the web site.

Object of the web site

By accessing the web site, users may enjoy the use of different contents and services that will be offered either by BINTER CANARIAS or by third party suppliers in the conditions determined for them.

In general, the services and contents offered on the site will be available in Spanish, English and German, notwithstanding the possibility, at the discretion of BINTER CANARIAS, of providing access to these in the remaining official regional languages of Spain, as well as in other languages of the European Union, other than those mentioned above.

BINTER CANARIAS reserves the right to maintain, exclude or modify the contents and services provided on the web site, without prior notice to users, notwithstanding the contents of the Particular Conditions that may regulate the use of a given service and/or contents intended for clients of BINTER CANARIAS.

Access to the site is free of charge, without the need for prior authorisation, subscription or registration, except for the specific services and contents intended for clients of BINTER CANARIAS in which these requirements may be determined in these General Conditions or in their Particular Conditions.

Nevertheless, BINTER CANARIAS may require users who are not clients of this company to make a financial contribution for access to, and enjoyment of certain contents and/or services. These services and contents would be subject to regulation by the relevant Particular Conditions, of which the user would receive prior notice. The user will be understood to fully accept the Particular Conditions merely by accessing and using the contents or services regulated by said Particular Conditions.

The cost of the use of the telephone or any other kind of expenses involved in connecting to gain access to the web site will be met entirely by the user. The user only has to meet the necessary technical conditions to benefit from the use of the site.

BINTER CANARIAS may unilaterally and without prior notice, modify the provision, configuration and contents of the site, the conditions under which it may be used and access to the services provided, notwithstanding what is stated in whatever Particular Conditions may regulate the use of a given service and/or contents intended for the clients of BINTER CANARIAS.

User rights and liabilities

By the mere fact of accessing the site, the user, as final receiver of the services and contents, undertakes to fulfil and respect the following obligations, rights and prohibitions.

Rights and liabilities:

The user may and, if such is the case, will be obliged to:
- Access the available contents and services of the site, free of charge and without prior authorisation, notwithstanding the technical or particular conditions, or the need for prior registration concerning specific services and contents intended for the clients of BINTER CANARIAS as determined by these General Conditions or by the Particular Conditions governing said services.
- Use the available services and contents for his/her own exclusive private use, notwithstanding the contents of whatever Particular Conditions may regulate the use of a given service and/or content intended for the clients of BINTER CANARIAS. The user may download a single copy of the web site for viewing off-line, for personal and not commercial reasons. Make suitable and lawful use of the site, in accordance with the legislation in force, ethics, morals and public order.
- Inform BINTER CANARIAS of any action or contents that may be illegal or against fundamental public rights and liberties of the user, of BINTER CANARIAS, of third parties, or which could prejudice the operation of the site, its users and clients, by e-mail to the following address: info@bintercanarias.es
- Not access or use services and contents of the site for illicit purposes or for purposes that may violate the rights and liberties of third persons, or which may prejudice, harm or prevent in any way access to said contents and services, in detriment to BINTER CANARIAS or to third parties.
- Not use the services, totally or in part, to promote, sell, contract or disseminate personal or third party publicity or information without the prior consent of BINTER CANARIAS.
- Establish suitable technical security measures to prevent unwanted actions in the user's information system, being aware that the Internet is not entirely secure.
- Site users will be personally liable for damage or harm of any kind caused to BINTER CANARIAS, directly or indirectly, arising out of the non-compliance with any of the obligations of these General Conditions or other regulations that may govern the use of the site.

Prohibitions:

Under no circumstances may the user:
- Introduce contents or information that may prejudice fundamental rights and public liberties, incite or promote the realisation of criminal, xenophobic, terrorist or degrading actions for reasons of sex, religion, age or creed, especially in chat rooms or discussion groups that currently exist on the site, or which may exist in the future, nor disseminate pornographic, obscene or violent contents or services, or any which may be against law, morals or ethics.
- Collect electronic addresses and/or personal data in existing public areas of the web site or those that may exist in the future, especially in existing chat rooms or discussion groups on the web site, without the knowledge of their legitimate owners, for advertising purposes, for market research or any other commercial purpose.
- Carry out any action that may signify copying, reproducing, distributing, publicly communicating, transforming, or any other similar action that involves modifying or altering all or part of the contents of the site without the prior written consent of BINTER
- CANARIAS or of the third party that is the owner of the intellectual and industrial property rights of those contents.
- Include hyperlinks to the site that are not solely and exclusively limited to accessing the site’s home page.
- Include meta tags for brands, trade names or logos that are the property of BINTER CANARIAS in web sites of their property or for which they are responsible.
- Reproduce, wholly or in part, the web site http://ww.bintercanarias.es in any other web site or page, nor create links from the site http://ww.bintercanarias.es or the web pages that are accessible through this site that hide or modify – including but not limited to these actions – contents, advertising spaces and brands of BINTER CANARIAS or of third parties, regardless of whether or not they represent acts of unfair competition or confusion.
- Create frames in a web site of their property, or for which they are responsible, that reproduce the home page and/or other pages accessible through it, from the web site http://ww.bintercanarias.es, without the prior consent of BINTER CANARIAS.
- Include in any web site of their property, or for which they are responsible, any hyperlinks that may generate a window or session of the navigator used by a visitor, user or client of their web site, including brands, trade names or logos of their property and which show the home page of http://ww.bintercanarias.es or any of the pages that can be accessed through it.
- Use the services and contents offered on the site in any way that is contrary to the conditions of use and which may prejudice or impair the rights of other users, especially those of the clients of BINTER CANARIAS.
- Carry out any action that may prevent or impair access to the site by users, especially by clients of BINTER CANARIAS, or to the hyperlinks to the services and contents of third parties offered on the web site.
- Use the site as a means of access to the Internet to commit illicit actions, or actions that are contrary to the legislation in force, the morals, ethics and public order.
- Use any kind of computer virus, code, software, computer or telecommunications programme or equipment that could provoke damage or unauthorised alterations to the contents, programmes or systems that are accessible through the services provided on the site, or to users of this, or unauthorised access to any contents and/or services on the web site.
- Use the brand, trade name or any other kind of identifying sign that is subject to intellectual or industrial property rights, without the prior consent of its owner in writing.
- Suppress or modify in any way the symbols that BINTER CANARIAS or legitimate third party owners of rights may incorporate in their creations that are subject to intellectual or industrial property ownership.
- Eliminate or modify in any way the technical protection or identification devices of BINTER CANARIAS or their legitimate owners that may have the contents hosted on the web site.
© Binter Canarias, 2012

Rights and liabilities of BINTER CANARIAS

BINTER CANARIAS reserves the following rights:

To modify the technical and other conditions of access to the site, unilaterally and without prior notice to users, notwithstanding the contents of the Particular Conditions that may regulate the use of a given service and/or content intended for the clients of BINTER CANARIAS.
To establish particular conditions and, where applicable, the demand for a payment or other requirements for accessing certain services and/or contents.
To limit, exclude or place conditions on user access in circumstances under which there are not any full guarantees of a correct use of the site by users, in accordance with the obligations and prohibitions accepted by them.
To exclude certain contents, including messages introduced by clients in the web site forums, from the web site when BINTER CANARIAS is effectively aware that the content stored is illicit or that it harms the assets or rights of a third party that may claim indemnity. In this case, BINTER CANARIAS will act diligently to withdraw the aforementioned contents or to make access to them impossible.
To terminate the provision of a service or the supply of a content, without being liable for indemnifications, when the said content or service is illicit or contrary to the conditions established for it, notwithstanding what is stated in the Particular Conditions that may regulate the use of a given service and/or contents intended for the clients of BINTER CANARIAS.
To modify, suppress or update all or part of the contents or services offered over the site, without having to give notice and notwithstanding what is stated in the Particular Conditions that may regulate the use of a given service and/or content intended for the clients of BINTER CANARIAS.
To take any legal or judicial action that may be deemed advisable for protecting the rights of BINTER CANARIAS and of third parties that provide their services or contents over the site, provided that this is fitting.
To claim any compensation that may arise from undue or illicit use of all or part of the services and contents provided through the site.

Exemption and limitation of liability

BINTER CANARIAS is exempt from any form of liability for damages of any kind in the following cases:

Due to the impossibility or difficulties in connecting to the communications network through which this web site is accessible, regardless of the kind of connection used by the user.
Due to the interruption, suspension or cancellation of access to the web site, or due to availability or continuity of the functioning of the web and the services and/or contents of it, when this is due to a cause that is beyond the control of said web site, whether or not this comes directly or indirectly from it. The company will accept no liability for complaints made concerning the impossibility or deficiency in the use of the site services in the terms established, notwithstanding what is stated in the Particular Conditions that may regulate the use of certain services and/or contents intended for clients of BINTER CANARIAS.
BINTER CANARIAS accepts no liability for the availability or technical and other conditions of access to the services and contents that may be offered by third party suppliers of services, especially concerning suppliers of information society services. Suppliers of information society services are understood to be those natural persons and legal entities that provide the following services to the public:
- Transmission of data provided by the service user over a communications network.
- Access services to the aforementioned network.
- Data storage or hosting services.
- Supply of contents or information.
- Temporary copying service for the data requested by users.
- Provision of links to contents or search instruments.
BINTER CANARIAS accepts no liability for the accuracy, reliability or justness of the information contained in, and/or offered by the web site, or how appropriate said information may be for any given purpose, or of the services and/or contents therein, notwithstanding whatever is stated in any Particular Conditions that may regulate the use of any given service and/or contents intended for the clients of BINTER CANARIAS.
BINTER CANARIAS, at no time, accepts liability for the existing links to third party web sites in the web site of BINTER CANARIAS and, therefore, no claim for liability can be brought against BINTER CANARIAS with respect to whatever information or contents may be, among other actions, communicated, hosted, transmitted or exhibited through the contents of said third party web sites.
BINTER CANARIAS accepts or will accept no liability for the services provided by third parties not connected with BINTER CANARIAS – including providers of information society services – through or by way of a web site or page that can be accessed via a link from the web site of BINTER CANARIAS.
BINTER CANARIAS accepts no liability for the information, contents, products and services offered by third parties not connected with BINTER CANARIAS, including providers of information society services, outside the BINTER CANARIAS web site.
BINTER CANARIAS is exempt from any liability for damages of any kind produced in any of the following cases:

For the processing and later use of personal data carried out by third parties not connected with BINTER CANARIAS, or for the relevance of the information requested by those third parties.
For the quality and speed of access to the site or the technical conditions the user must satisfy, in order to access the site and its services and/or contents.
For any damages that may be caused by the products, services and/or contents of third parties, advertised or made available to users by these third parties, through the web site.

BINTER CANARIAS will not be liable for any delay or failure that may occur in access to, or functioning of, the services and/or contents of the web site that are due to a case of force majeure. “Force majeure” will mean all those cases that could not have been foreseen, or which, although foreseeable, were inevitable, and which cause non-compliance of obligations. These include, but are not exclusively limited to, strikes, either of BINTER CANARIAS staff or others, insurrections or uprisings and any regulations or laws dictated by any civilian or military authority, natural catastrophes such as earthquakes, floods, lightning or fires, wars, lockouts or any other situation of force majeure.
BINTER CANARIAS accepts no liability for the opinions expressed, or for the messages introduced, by users and/or clients in the chat rooms or discussion groups on the web site, or those that can be accessed through the web site.

Use and custody of access codes

Whatever access codes – user name and password – that, where applicable, BINTER CANARIAS may make available to web site users and/or clients of BINTER CANARIAS for accessing and/or using a given service or content of the web site, are confidential, secret, personal and not transferable for accessing and/or enjoying the aforesaid service or contents.

Any service or contents that require user validation with access codes for their access or enjoyment may be blocked by BINTER CANARIAS if 5 successive errors are made in entering the code. Nevertheless, BINTER CANARIAS may vary this number of errors after first informing users of the change. The block will only be lifted once BINTER CANARIAS has satisfactorily checked the identity of the user. Having lifted the block, new codes will be issued and delivered.

Users are responsible for the confidentiality of their access codes and these should never be given to third parties under any circumstances, nor should users facilitate their discovery by recording them on any kind of support.

Should access codes become known, either by chance or fraudulently, to unauthorised third parties, or should any other kind of incident that could in any way compromise the confidentiality of said codes occur, BINTER CANARIAS will be informed immediately by telephone, conventional mail or by electronic mail.

Intellectual and industrial property

The user is aware that the contents and services offered over the site, including all the site’s comments, exhibitions and html code – without this being an exhaustive list – are protected by intellectual property laws. The author's copyright and the rights to exploit this site financially are the property of BINTER CANARIAS.

The brands, trade names and logos or distinctive signs that appear on the web site are the property of BINTER CANARIAS or of third party entities, and are protected by the laws of industrial property currently in force.

The provision of services and the publication of contents on the web site do not under any circumstances imply the cession, renouncing or transmission, wholly or in part, of the ownership of the corresponding intellectual and industrial property rights.

No part of this web site may be reproduced, distributed, transmitted or communicated publicly, wholly or in part, using any kind of system or method, electronic or mechanical (including photocopying, recording or any kind of information retrieval and storage system) without the consent of BINTER CANARIAS. The transformation, interpretation or artistic execution fixed on any kind of support, or communicated through any medium, of all or part of said web site is also prohibited without the corresponding authorisation from BINTER CANARIAS.

The use, in any way or form, of all or part of the contents of the site is subject to the need to apply for prior authorisation from BINTER CANARIAS and the acceptance of the corresponding license, except for cases concerning the recognised rights of the user granted in these General Conditions, or those that may be established in any Particular Conditions that BINTER CANARIAS may fix to regulate the use of a certain service and/or contents offered over the web site.

Under no circumstance may the user make any use of the services and contents of the web site that is not exclusively personal, with the exceptions that are established in these General Conditions of Use for this site, or in any Particular Conditions that BINTER CANARIAS may decide to establish to regulate the use of a given service and/or content offered on this web site.

If a culpable or negligent action or omission, directly or indirectly attributable to the web site user and/or BINTER CANARIAS associate, that originates a violation of the intellectual and industrial property rights of BINTER CANARIAS, or of third parties –whether or not they benefit from said action – should cause damages, losses, joint obligations, expenses of any kind, sanctions, coercive measures, fines and other financial sums arising or deriving from any claim, suit, action or proceedings, be they civil, penal or administrative, to BINTER CANARIAS, this airline company will be entitled to take all and any kind of legal action against the user and/or associate and to claim any indemnification – including, but not exclusively limited to – for moral damages, damages to its image, indirect damages, loss of earnings, advertising costs or costs of any other kind that may arise from the repair of said damages, the cost of any sanctions or condemnatory sentences, interests on arrears, the cost of financing any sums arising for the other party, legal costs and the cost of legal defence in any process that may arise due to the aforementioned causes for damages caused by their action or omission, notwithstanding any other actions BINTER CANARIAS may be entitled to take.

The BINTER CANARIAS privacy policy

BINTER CANARIAS would like to inform the users of the web site, and especially its clients, of its policy concerning the processing and protection of the personal data of users and clients acquired from them while they are viewing the site or using the services offered therein.

Personal data is understood to mean any numeric, alphabetic, graphic, photographic, acoustic or any other form of information concerning identified or identifiable natural persons.

BINTER CANARIAS may modify this privacy policy whenever necessary to bring it in line with any change in legislation or regulations, or for the purpose of adapting this policy to the instructions dictated by the Data Protection Agency. In this sense, BINTER CANARIAS recommends users to read this policy from time to time, in order for users to become aware of any changes that may be made to it.

The collection of personal data, their processing and later use are subject to the legislation currently in force in Spain concerning data protection, established by the Personal Data Protection Act (hereinafter the LOPD, from its initials in Spanish), Organic Law 15/1999 (December 13), and its complementary regulations. BINTER CANARIAS will only be liable for, and will only guarantee the confidentiality and security of, the personal data it receives from users through the web site http://ww.bintercanarias.es, accepting no form of liability for the processing and later use of said personal data by third party information society service providers that may operate off the web site.

Third party information society service providers are understood to be those physical persons or legal entities that provide the following services to the public:

When are personal data collected from users of the web site?
BINTER CANARIAS hereby informs users that the collection of personal data is made by filling out the forms and electronic mail addresses found in the section “Contact us” on the web site and accessible at the url http://ww.bintercanarias.es/espanol/contacto.htm, by taking out a subscription to delivery of information on changes in BINTER CANARIAS scheduling and by using the form included in the post card sending service accessible via the url http://ww.bintercanarias.es/espanol/postales.asp

BINTER CANARIAS informs users of the web site that BINTER CANARIAS will advise them whether it is obligatory or voluntary to fill out and provide all the data requested in the aforementioned forms. This information will be given to users in advance in the forms in question.

If users do not wish BINTER CANARIAS to process their personal data, they should abstain from filling out the forms on the web site. In any event, BINTER CANARIAS will explicitly and legibly inform users of the conditions under which personal data are collected, the purposes for which they will be used, whether it is compulsory to provide them or not, the rights of users, the conditions under which these rights can be exercised and any other additional information that may be necessary.

The processing of personal data is understood as those technical operations and procedures, whether or not by automatic means, that allow to collect, record, store, adapt, alter, block, erase and transmit data generated by communications, consultations, combinations and transfers.

Purpose
Having asked the user for his/her informed, unambiguous and, where applicable, explicit consent where necessary, the personal data provided from the enquiry form on the web site will be processed by BINTER CANARIAS for the following purposes:
1. Letters sent to the director:

To manage and answer questions raised by users who send letters.
Should a user who fills out the form to send a letter to the director use it for presenting a CV, the personal data included in this CV and those generated in any selection process the user may participate in, will be processed by BINTER CANARIAS for the purpose of assessing the user's professional suitability for the post or posts applied for and to enable this user to participate in the aforementioned selection processes.
To send information and advertising material on BINTER CANARIAS products and services.
To send information and advertising material on BINTER CANARIAS products and services via electronic mail.
To elaborate statistics.
To keep personal data for statistical and historical purposes.

2. Claims:

To manage and resolve claims for financial compensation presented by users.
To send gifts and congratulations greetings.
To send advertising and market research material on BINTER CANARIAS products and services.
Envío a través de correo electrónico de comunicaciones comerciales de productos y servicios de BINTER CANARIAS.
To send commercial information on BINTER CANARIAS products and services via electronic mail.
To send magazines.
To carry out opinion polls.
To keep personal data for statistical and historical purposes.

3. Human resources and new job offers:

To assess the professional suitability of candidates for the post or posts applied for and to enable them to participate in the selection processes arranged by BINTER CANARIAS.

4. Information on changes to schedule:

To provide and handle the distribution of information on changes to schedules.
To receive commercial information by electronic mail, with BINTER CANARIAS offers.

5. Post card sending service:

To provide and manage the post card sending service.
To receive commercial information by electronic mail, with BINTER CANARIAS offers.

The rights of users as the owners of their personal data
BINTER CANARIAS informs users of the rights conferred on them by the LOPD. The user is entitled to know what data on his/her person have been collected and processed by BINTER CANARIAS at any time. The user is also entitled to rectify any information that may be inaccurate, erase the data or prevent its processing. This latter right is limited to cases in which the consent of the user is not required for his/her data to be processed, provided that the law does not rule to the contrary, and when there are well-founded and legitimate reasons concerning a specific personal situation, or when the processing of personal data is carried out for the purposes of advertising and market research.

Users should exercise these rights by writing to the following address, enclosing a photocopy of their national identity card or any other means of accrediting their identity that is legally accepted:

The communication should contain the following information:

BINTER CANARIAS informs users that the exercise of the aforementioned rights is strictly personal and the user is the only person who can exercise those rights in connection with the personal data of which he/she is the legitimate owner. Nonetheless, and in those cases that may be exceptionally admitted, the authorised representative of the user may exercise these rights in the terms established, provided that the communication encloses a document accrediting the authorised representation.

BINTER CANARIAS informs users that the exercise of the aforementioned rights by a third party not legally authorised to do so by the user, could constitute the commission of a crime of disclosure of secrets, established in section two of article 197 of the Penal Code, punishable by a prison sentence of one to four years and a fine of twelve to twenty four months, notwithstanding any other consequences the third party may have to face as a result of any civil or administrative actions to which either the user and legal owner of the personal data or BINTER CANARIAS may be entitled to bring.

Notwithstanding the above, if the user objects or revokes his/her consent to receive advertising or promotional literature via electronic mail or any other, equivalent means of electronic communication, simple and free means will be placed at the user's disposal for this and the user will be appropriately advised of this at the time his/her electronic mailing address is acquired for such a purpose. Nevertheless, at any time, users are entitled to revoke the consent provided to receive commercial communications, by simply notifying BINTER CANARIAS of their wishes at the following address:

atencionclientes@bintercanarias.es

Security measures
BINTER CANARIAS guarantees to adopt the security measures established in article 9 of the Personal Data Protection Act (Organic Law 15/1999) and Royal Decree 994/1999, adopting the regulations on security measures for automated filing systems that contain personal data.

These measures will be the appropriate ones to guarantee the security of personal data and avoid their alteration, loss, processing or unauthorised access, having regard for the development of technology, the nature of the data stored and the risks they are exposed to, either from human action or from the physical or natural environment.

BINTER CANARIAS will not record personal data in filing systems that do not meet the requirements established by the regulations with regard to their integrity and security, nor will it store them in processing centres, premises, equipment, systems or programmes.

Should third party companies have access to the personal data of users for the purpose of providing a service to BINTER CANARIAS, BINTER CANARIAS guarantees users that the service provision contracts signed with those companies will stipulate the security measures that they are obliged to adopt by virtue of the nature of the data they access to and in accordance with the LOPD and Royal Decree 994/1999.

Recommendations on the use of the Internet
BINTER CANARIAS reminds users that the Internet is not always as safe as we might wish it to be. Thus, appropriate and necessary technical measures should be adopted in order to prevent the unauthorised processing of their data.

Whenever the user provides personal information over the Internet, by electronic mail, to news groups, discussion groups, etc., the user should not forget that this information can be collected and processed for purposes the user does not want. Thus, BINTER CANARIAS recommends users to find out about the policies of confidentiality and privacy of the on-line sites they visit.

Unless users employ coding mechanisms, electronic mail on the Internet is not secure. Mail messages and discussion forums can be falsified and impersonated, which should always be borne in mind when using them. If users do not wish to publicise their e-mail address, they should configure their browsers not to leave their e-mail address in the web servers they access.

When navigating the Internet, users should be aware that the web servers visited can record both the pages accessed, the frequency and the subjects or materials looked through, even if users are not informed of this fact. If users do not wish to leave any record of their activities, they should use servers that maintain their anonymity.

Whenever possible, the latest versions of the browser programmes should be used, as they tend to incorporate better security measures with each up-grade. Users should consider the possibility of activating the options in these programmes that alert them to undesired exchanges of data.

All the security measures available to users should be taken advantage of (secure web servers, cryptography, digital signature, etc.), to protect the confidentiality and integrity of personal data as much as necessary.

Request for information

For any doubts or suggestions users may have concerning the above conditions for use, they can contact us at the following address atencionclientes@bintercanarias.es

Duration

Access to, and the contents and services offered on the site, will in principle last indefinitely. BINTER CANARIAS, however, is authorised to terminate or suspend access to the site, the services and/or contents thereof at any time, notwithstanding the terms and conditions established in these General Conditions, or, if applicable, in any Particular Conditions that may regulate the use of a given service and/or contents intended for the clients of BINTER CANARIAS.

Applicable Legislation

These General Conditions are governed by Spanish legislation.